Job Description

Job Description

Job Description

Be Part Of A High-Performing Team

This organization operates at the forefront of innovative business systems management, with a strong emphasis on process optimization, technical excellence, and scalable growth. The team is known for its collaborative spirit, cross-functional synergy, and focus on continuous improvement in both tools and workflows.

The Salesforce team plays a central role in aligning technical systems with broader business goals, often collaborating with RevOps, Marketing, Sales, and Support functions. Known for its meticulous attention to data integrity, user enablement, and efficiency improvements, the team has been instrumental in streamlining operations and maximizing CRM effectiveness across the organization.

Whats In Store For You

• Join a dynamic team that values initiative, problem-solving, and a user-first mindset.
• Work in an environment that supports continuous learning and Salesforce certification development.
• Gain exposure to cross-functional collaboration, spanning technical and non-technical domains.

How You Will Make An Impact

• Serve as the primary administrator of the Salesforce platform, owning all aspects of system configuration, maintenance, and quality control.
• Manage user setup, security permissions, page layouts, validation rules, reports, and dashboards.
• Act as the gatekeeper for admin changes, ensuring all updates are consistent with platform best practices.
• Maintain data hygiene through routine audits, deduplication, and cleanup processes.
• Oversee sandbox management and coordinate change deployments (excluding major development tasks).
• Support end users with training, troubleshooting, and adoption strategies.
• Collaborate with stakeholders to gather CRM requirements and implement user-centric solutions.
• Identify automation opportunities and drive platform optimization efforts.
• Lead User Acceptance Testing (UAT) and quality assurance for new features and updates.
• Support developers with light coding work including flows, formula fields, and minor Apex changes.
• Document all system configurations, procedures, and platform enhancements.
• Stay on top of Salesforce seasonal releases and communicate key changes and enablement strategies to stakeholders.

Are You a Salesforce Admin Rock Star?

• 3+ years of experience as a Salesforce Administrator, with some exposure to Apex or Lightning development preferred.
• Salesforce Administrator Certification required; additional certifications such as Platform App Builder are a plus.
• Strong command of Salesforce architecture, security model, and customization tools (e.g., Flows, Lightning App Builder, Process Builder).
• Proven experience creating reports, dashboards, workflows, and maintaining custom fields.
• Skilled in using tools like Change Sets and Data Loader; basic release management experience is a plus.
• Excellent communication skills and the ability to translate technical concepts to non-technical stakeholders.
• Familiarity with Agile methodologies and experience working with cross-functional teams is preferred.
• Exposure to Salesforce DX, Git-based version control, or CI/CD pipelines is a strong plus.

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